POLICES & TERMS AND CONDITIONS

Please be aware by making an appointment you acknowledge and agree to abide by these terms and conditions.

Sassy Brow & Skin Clinic reserves the right to cancel, delay, shorten or change treatments where reasonably necessary due to the effects of any of the provisions below.

BOOKING APPOINTMENTS

Appointments with Sassy Brow & Skin Clinic are essential. To avoid disappointment I recommend you book your treatment in advance by calling, texting or emailing me. If you cannot make your appointment for any reason, please inform me straight away, I will understand and it gives someone else an opportunity to have that appointment time.

We cannot accept bookings made on behalf of someone else. We also can not transfer booking fees to another individual.

ARRIVAL

Please arrive at your appointment on-time. If you are running late for any reason, please let me know as soon as possible as late arrivals may mean I’m unable to honour your booking, or your treatment time may need to be reduced if I have scheduled appointments after yours.

PLEASE NOTE :

Due to health and safety and for insurance purposes kids are not allowed to accompany you for your appointment. Arriving with kids may result in a none refundable cancellation at the full cost.

LATE ARRIVALS

I fully understand that sometimes being late is outside of your control. I will always do my best to accommodate late arrivals. (Within 15 minutes after your appointment) by performing the most complete treatment possible in the time remaining at the full price. Unfortunately, arriving 15 minutes after the scheduled time of your appointment will result in full charges and no other appointment will be booked until paid.

CANCELLATIONS

If you need to cancel your appointment, please contact me at least 48hours in advance. Any cancellations with less than 48 hours notice will result in 50 % charges ,cancellations within 24 hours will be charged in full and no other bookings will be made until paid.

REFUND POLICY – PRODUCTS

I cannot give refunds on any products sold to due to personal hygiene and health and safety reasons. If there is a fault with the product we can send back to the manufacturer for review.

REFUND POLICY – SERVICES

but can be used as part of the treatment

PATCH TESTING